Orders and Returns

We are so confident you will be happy with Vivandi products that we offer a limited 15-day money back guarantee! If you are not fully satisfied with your purchase for any reason, simply return all used and unused bottles of products within 15-days from the date your order is received for a complete refund of the purchase price and taxes according to the following rules. Shipping and handling is not refundable. You must return all used and unused bottles of products originally sent to you at your own expense to us with note requesting a refund. We must receive all items no later than 15 days from the date your order was delivered by the carrier as indicated by the delivery confirmation information. In absence of tracking information your guarantee ends 20 days from your order date. Guarantee valid for one purchase per household and products directly purchased from Vivandi. Failure to follow these policies may result in partial refund or no refund. This guarantee is valid only for products directly purchased from Vivandi. For Vivandi products purchased from other retailers please contact them directly for their return policy and return procedures.